I was referred to Maggie by a friend of mine and was amazed by her professionalism and knowledge regarding pianos. Upon meeting her for the first time my wife and I felt like she was a close friend. She was very personable and made us feel comfortable when seeking the piano that best suited our needs. Half the time I didn't realize I was searching for a piano, and felt like we were talking to a longtime friend. She was not pushy at all and she made sure we took the time to fall in love with the piano that we would be investing in. Each piano we tried she provided the history of the maker, and the quality of the build of the piano that sets each piano apart from the rest. We finally settled on a Brodman PE121. I highly recommend Maggie, for her friendly personality, extensive knowledge of pianos, and superior professionalism.